Questions



Reservations and Payments
What are the fees for field trips?
How do I make a reservation?
How can I pay for my field trip?
What if my number of students or chaperones change?
I need to cancel my tour. What do I do?
How many chaperones should we bring?
Are Dallas Heritage Village’s field trips TEKS-aligned?
I’m part of a home schooling group. Can we book a field trip?
How do I get a Field Trip Packet for Teachers?

The Day of Your Field Trip
Where exactly is Dallas Heritage Village?
Where do we park? How much does it cost?
What time should we arrive?
What is a History Hunt?
How much time should we allow at Dallas Heritage Village?
I really want a guided tour for my students. Can I schedule one of those?
Who are the people in costume?
Where is the cook/blacksmith/potter/farmwife etc?
Where do we eat lunch?
The weather is supposed to be terrible the day of our field trip! What do I do?
Can I bring a camera?
Can we get a ride with Nip and Tuck?
Do you have a Museum Store?
I have another question not listed here. How can I contact you?

Reservations and Payments

What are the fees for field trips?
The fees for field trips are: $4 per student, $5 per chaperone, and teachers are free. Special Event days (Candlelight, Down on the Farm and Legends, Yarns and Fables) are $5 per student.

PLEASE NOTE: $50 non-refundable deposit is required for Special Event days, due 10 days after making the reservation.

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How do I make a reservation?
You have multiple options for making a reservation. We have a cap on the number of students for any one day, so please have three dates in mind.

• Call our Reservations Coordinator at 214-413-3674 between 8:00 a.m. and 12:00 p.m.
• Click here to book online any time!
• Send us an email.

PLEASE NOTE: $50 non-refundable deposit is required for Special Event days, due 10 days after making the reservation.

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How can I pay for my field trip?
We accept checks (payable to Dallas Heritage Village), MasterCard, Visa and American Express as payment. Payment is due 2 weeks before your field trip date. Payment at the gate will be accepted but you must call the Reservations Coordinator and hold your field trip with a credit card. You may then pay at the gate with cash, credit card, or check.

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What if my number of students or chaperones change?
If your numbers change prior to your payment, adjust the invoice accordingly. We do not provide refunds for absent students. If your numbers are larger than expected, you can pay for the additional students or chaperones at the gate.

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I need to cancel my tour. What do I do?
Any field trip can be cancelled with a full refund up to two weeks prior to your scheduled visit. If you cancel less than two weeks of your visit, you will not be refunded. You can reschedule or receive a credit towards future field trips.

PLEASE NOTE: Reservations for Special Event days can be cancelled up to four weeks before the event, but the deposit is non-refundable.

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How many chaperones should we bring?
We require one adult for every ten students. However, there is no limit to the number of chaperones you may bring.

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Are Dallas Heritage Village’s field trips TEKS-aligned?
Yes! We are aligned with social studies and history objectives as well as math, science and reading in most grade levels. Complete TEKS-objectives can be found in the pre- and post-visit packets.

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I’m part of a home schooling group. Can we book a field trip?
Absolutely! We offer the same student rates ($4) to home schooling groups as we do for other school field trips. One adult per family is free, and any additional adults are $5. Children 3 and under are free. We also offer an annual home school event, Lone Star History Day. This year, the event is on Friday, October 9.

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How do I get a Field Trip Packet for Teachers?
This packet contains many important items for your field trip like the agreement form, helpful hints, information page for chaperones, Museum Store order form and a bus parking map. Field trip packets will be available online September 1.

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The Day of Your Field Trip

Where exactly is Dallas Heritage Village?
Dallas Heritage Village is located off of I-30, just one block south of Farmers Market.

Click here for current directions and parking information.

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Where do we park? How much does it cost?
Parking is free! We ask that buses park in the grassy lot directly behind the two houses/ offices next to the paved parking lots. The entrance is on Harwood. Chaperones can park in our Visitor’s Parking Lot. Overflow parking is available in the grassy lot.

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What time should we arrive?
We begin checking in school groups at 9:30 a.m. Please send one adult into the Ticket Office to begin the process. Our staff will direct your students to a location away from the main entrance, where we will orient your group.

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What is a History Hunt?
History Hunts are grade specific, TEKS-aligned scavenger hunts, designed to spark questions and conversations as you compare and contrast life then and now. Our field trips are self-guided and self-paced. Click here for an example of a History Hunt.

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How much time should we allow at Dallas Heritage Village?
Most groups spend around three hours touring the Village, including time for lunch.

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I really want a guided tour for my students. Can I schedule one of those?
With 38 historic structures, we’ve discovered it’s typically best for students to be self-guided and self-paced. There are historic characters located throughout the Village and some buildings will have volunteers giving tours. However, only during the month of February, we will offer two-hour docent-guided tours.

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Who are the people in costume?
As you tour the Village, you’ll meet staff in historic clothing. Their job is to interact with your students as a "voice from the past." They’ll act as if they live in a specific moment in time.

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Where is the cook/blacksmith/potter/farmwife etc?
For those of you who have visited us before, you may remember certain characters in certain locations. This year, we are establishing themes for exhibits and characters within the Village. Different buildings will be staffed, but some old favorites may not be staffed for this year’s particular theme. You’ll still meet approximately the same number of characters—they’ll just have new stories to share with you and your students!

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Where do we eat lunch?
Picnic tables and plenty of green space are available in Nancy’s Garden. Because we cannot guarantee your group a picnic table, please bring a blanket or tarp for your students to sit and eat their lunch. In case of inclement weather, we will make every effort to find an alternate eating location for your group. We do not have a place to store lunches.

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The weather is supposed to be terrible the day of our field trip! What do I do?
As an outdoor museum, we understand visiting us during inclement weather may not be the best field trip experience. We are open rain or shine, but will be happy to reschedule your group for another day. Simply call the Reservations Coordinator at 214-413-3674 to make arrangements to re-book your tour. If you choose to come, please make sure your students are dressed accordingly.

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Can I bring a camera?
Cameras are welcome, but please no flash photography inside our buildings.

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Can we get a ride with Nip and Tuck?
Nip and Tuck, our Mammoth Jack Donkeys, may be providing carriage rides during your visit. Weather permitting, rides are $.25 per rider and are available on a first-come, first-served basis.

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Do you have a Museum Store?
Our Museum Store is now located in the Ticket Office. Space is limited inside, so we may ask your group to wait outside until there’s room. We have items at many price levels. You can also pre-order goodie bags for your students, which can be picked up at your convenience. Online order form coming soon.

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I have another question not listed here. How can I contact you?
Call our Reservations Coordinator at 214-413-3674 between 8:00 a.m. and 12:00 p.m. or send us an email.

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